Ignis Fire Doors Ltd provide a guarantee that our door sets will withstand the periods of time below.
All of the below apply to door sets manufactured by Ignis Fire Doors Ltd within their factory setting.
Manufacturing defects – where poor workmanship or manufacturing processes are proven to be
inadequate, the warranty will cover this for up to 10 years.
Factory coatings – These are required to be applied and fully finished by Ignis Fire Doors Ltd. All
doors should be cleaned using non-hazardous chemicals and soft material. Use nothing that could
harm the coatings applied to the door sets. If maintained correctly and defects apply, the warranty
will cover this for up to 4 years.
Glazing Systems – Warranty will cover this for up to 5 years. This does not include any breakages
which occur after delivery.
Rot and Fungal defects – Warranty on timber components will be covered for up to 20 years.
All door sets must be installed to installation instructions supplied by Ignis Fire Doors Ltd and
installed by a third-party UKAS accredited installer.
Warranty becomes void if doors are not maintained as per the Ignis Fire Doors Ltd annual
maintenance checklist. Proof of maintenance will need to be supplied.
Any elements in this warranty document are not covered if door sets are altered or mistreated.
All warranty claims are subject to review by the Operations and Technical Manager.
A Risk Assessment needs to be carried out on an annual basis; this will determine how often maintenance checks should be carried out on the door set in question. A Risk Assessment analyses the traffic that the door set is open to. Any remedial works from this assessment should be carried out.
A maintenance schedule must be followed.
The need for competent maintenance, Article 17 of the RRFSO (Regulatory Reform Fire Safety Order) states, fire safety provisions must be maintained in a suitable and working order.
Doors which are maintained as per the manufacturer’s instructions are proven to be replaced far less frequent than those which do not get maintained.